Terms and Conditions
1 About us
This web site is brought to you by Coaters.com.au trading as Feed New Media ("we", "us"), a company registered in Australia (ABN: 31 065 025 759).If you have any comments or questions about this web site or any aspect of our services please contact us via email at info@coasters.com.au
2 Privacy
Your privacy is important to you and to us. Please see our Privacy Policy for details of what information we collect and how we will use and protect it.
3 Orders
3.1 By placing an order on this web site you are making an offer which, if accepted by us, will constitute a binding agreement between us.
3.2 You are responsible for ensuring the accuracy of the terms of any order you submit.
3.3 No order shall be deemed to be accepted by us unless and until it is confirmed by email or in writing by us and payment has been taken from your payment card. We reserve the right to reject any order.
3.4 We reserve the right to reject any order.
4 Product availability and descriptions
4.1 We take care to ensure that all product information and pricing featured on this web site is accurate and up-to-date. However, we are unable to guarantee the prices or description of the Goods and reserve the right to make alterations without prior notice. The representation of colours on your browser may vary from the actual colours.
4.2 All Goods are subject to availability. In the event that your ordered goods are not available we will:
(a) notify you and no payment will be taken; or
(b) if we have already taken payment from your card, notify you and credit your card with the sum that we have taken.
5 Errors
Any typographical, clerical or other error or omission on any page of this web site shall be subject to correction without any liability on our part.
6 Price
6.1 The price of the Goods will be the price set out on the relevant page of this web site together with delivery.
6.2 We reserve the right to change the prices at any time. However, if we accept an order from you, the price for the Goods will be the price set out on the relevant page at the time the order for them is placed.
6.3 Prices for Goods on this web site are shown in Australian dollars (AU)
7 Payment method
7.1 Upon providing us with details of your chosen payment card and submitting an order, you confirm that you are authorised to use the payment card to pay for Goods on the order and authorise us to deduct from the payment card the full price of the Goods and all other payments due such as delivery charges.
7.2 Where Goods are returned to us in accordance with these terms and conditions, we will credit the payment card with the appropriate amount.
8 Delivery
8.1 The Goods will be delivered to the address shown for delivery on your online order form.
9 Cancellation and returns
9.1 You may cancel your order without having to give a reason for up to 7 days after the date upon which you ordered the Goods. Goods that you do not wish to keep must be returned to us within 14 days of receipt in the condition in which they were received, together with a covering letter (detailing your order number, date of order, the delivery address and your contact details) and the original delivery note to enable us to process your request promptly. Once we have received the Goods, we will credit the payment card that you used for payment or, if you prefer, replace the Goods with alternative goods.
9.2 You are not entitled to cancel orders for Goods that have been personalised or which have been used or damaged after delivery (except where the Goods are defective, excluding wear and tear or wilful damage or negligence of anyone other than us ). We will not be responsible for returned Goods that are lost or damaged in transit. Proof of postage will not be accepted/deemed as proof of receipt/delivery. You should take reasonable care to ensure that the Goods returned to us are not damaged in transit and if appropriate arrange suitable insurance.
9.3 Please note that in the case of:
• Non-defective Goods, you will be responsible in full for the cost of safe delivery back to us;
• Defective Goods (excluding wear and tear or wilful damage or negligence of anyone other than us, our contractors or agents), the reasonable costs of safe delivery back to us will be refunded to you in full.
10 Liability
10.1 You should notify us of any claim by you which is based on any damage to the Goods at the time of delivery or their failure to correspond with the description within 21 days from the date of delivery (by one of the methods set out in paragraph 1 above).
10.2 In the event that a valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods and is notified to us in accordance with these Terms and Conditions, we (at our sole discretion) shall either replace the Goods free of charge or refund to you the price of the Goods but we will have no further liability to you.
10.3 We shall not be liable for any loss or damage (in contract, negligence or otherwise) where:
(a) there is no breach of a legal duty of care owed to you by us; or
(b) the loss or damage is not a reasonably foreseeable result of any such breach; or
(c) the loss or damage is an indirect result of any such breach; or
(d) any increase in loss or damage results from a breach by you of these Terms and Conditions.
Variation
We reserve the right to change these Terms and Conditions at any time.